Insurance Information

We accept insurance plans from most major employers. As a courtesy to you, our office will file your insurance claims and contact your insurance company to determine your insurance coverage and benefits.  On the day of surgery you will be responsible for the estimated amount not covered by your insurance company. If for any reason your insurance company denies a procedure(s) or has not paid the estimated balance within 60 days of the date of service, the balance in full is due and becomes your responsibility. Your prompt remittance is appreciated so that we can continue to maintain the most cost-effective surgical treatment. Please refer to the ‘Fees and Financing’ section of this website for payment options of non-covered surgical fees.

Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.

If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at (704) 892-1198. Please bring your insurance information with you to the consultation so that we can expedite your reimbursement.

We are also ‘In-Network’  providers for the following insurance plans:

  • Delta Dental Premier & PPO
  • Metlife PDP
  • Cigna DPPO
  • United Healthcare National PPO 
  • Aetna PPO 
  • Guardian DentalGuard Preferred Select
  • Dental Benefit Providers 
    • Blue Shield of California
    • Encore Dental/Stonebridge Life
    • HealthNet Associates
    • HealthNet of CA, OR, AZ
    • Lincoln Financial Group
    • Morgan White
    • OptumHealth Allies
    • Peoples Benefit Life Insurance Company
    • Secure Horizons
    • Solstice Benefits
    • Unimerica Dental
    • United Health One
    • UMR/Fiserv
    • Health Managed Dental/Wausau Benefits

If you have questions regarding your account, please contact us at (704) 892-1198. Many times, a simple telephone call will clear up any misunderstandings or questions.